Create new Azure secret
You can create a new Azure secret to solve synchronization problems between Azure and Sophos Cloud Optix.
You can receive a “sync failure” alert when the application secret for the Sophos Cloud Optix Entra ID app has expired or changed.
You can solve this by creating a new application secret in Azure and applying it to your Azure environment as follows.
- Sign in to your Azure account.
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Search for the Sophos Cloud Optix application in Entra ID.
The application is called
AvidSecure Monitor App 999x9
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Create a new application secret. See Authentication: Two options.
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Copy the new application secret value.
- Sign in to Sophos Cloud Optix.
- Click Environments.
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Search for the Azure environment with the error, then click it. You can also click the edit icon in the list of environments.
The Settings for the environment appear.
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Go to Cloud Optix App and click Change Azure Secret.
- Paste the application secret value you copied earlier into App Secret.
- Click Save.