Handling an active incident
This guide tells you how we can help with an active incident or how you can deal with an active incident yourself.
Sophos Managed Detection and Response
Sophos Managed Detection and Response is a team of expert incident responders. They can help you identify and neutralize active incidents against your organization.
More details about Active incidents and Sophos MDR
If you want to deal with an active incident yourself, we’ve compiled a list of helpful articles to get you started.Sophos Support can answer questions about these articles. They can also troubleshoot product issues and provide best practice advice on using our products. Sophos Support can’t help with remediation, root cause analysis, or forensic investigations.
To get started on dealing with your incident, see Overview.