Upgrading the Outlook add-in
If you have the older version of the Outlook add-in, remove it, then add the current one.
You can find out which version you're using by looking at the add-in name and logo in your Microsoft 365 environment.
To do this, go to your Microsoft 365 admin center and click Settings > Integrated Apps.
The new version is called Report to Sophos and uses the following logo:
If you have the older version, first remove it as follows:
- In Settings > Integrated Apps, click the Report Message add-in to open a flyout.
- Click Remove App.
- Click X to confirm your choice and close the flyout.
Then, install the current add-in. See Installing the Sophos Outlook add-in.