Unenroll device
Unenroll your device from Sophos Mobile if you no longer want your organization to manage it.
Restriction
This section doesn't apply to devices with a work profile. To unenroll these devices, see Remove Android work profile.
Warning
You can't undo unenrolling the device.
- In Sophos Central Self Service Portal, click Mobile and then click the relevant device.
- Click Actions > Unenroll.
Your device is removed from device management.
Depending on the device type, unenrollment has different consequences. See the sections below.
Android devices
- The Sophos Mobile device administrators are disabled.
- Sophos Mobile Control and Sophos Intercept X for Mobile are reset. If required, uninstall the apps manually.
Android Enterprise fully managed devices
- The device is reset to its factory settings.
iPhones and iPads
- The MDM base profile and all further profiles and managed apps installed by Sophos Mobile are removed.
- The Sophos Mobile Control app is uninstalled.
- Restrictions imposed on the device are lifted.
- All accounts configured by Sophos Mobile and associated data are removed. This includes your work email.
- All apps received from Sophos Mobile are removed.
- All certificates received from Sophos Mobile are removed.
- Sophos Intercept X for Mobile is reset.
Macs
- The enrollment policy and other device and user policies installed by Sophos Mobile are removed.
- Restrictions imposed on the device are lifted.
- All accounts configured by Sophos Mobile and associated data are removed. This includes your work email.
- All certificates received from Sophos Mobile are removed.
Windows computers
- The Sophos Mobile device management (MDM) account on the device is removed.
- The server login data and all other data received from the server are removed.