Reconfigure device management
If you accidentally deactivated Sophos Mobile device management on your device, you can reconfigure it.
- In Sophos Central Self Service Portal, click Mobile and then click the relevant device.
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Click Actions > Reconfigure.
A message box is displayed, warning you that the device will be unenrolled if it is managed.
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The device is triggered to contact the Sophos Mobile server.
It may take some time before the reconfiguration starts.
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Perform the enrollment process as described in Set up Sophos Mobile on your device.
After the process has been completed, your device is enrolled with Sophos Mobile again.