Available Sophos Central Self Service Portal actions
Sophos Central Self Service Portal actions let users manage their devices. You set the available actions in a Self Service Portal configuration.
| Action | Description |
|---|---|
| Locate device | Locate a device if it’s lost or stolen. This action isn’t available for Apple User Enrollment devices. Applies to:
|
| Reconfigure device | Reconfigure the Sophos Intercept X for Mobile app, for example if the user uninstalled it accidentally. Applies to:
|
| Show compliance violations | For non-compliant devices, show violation details. Applies to:
|
| Refresh data | Synchronize a device with Sophos Mobile. Depending on your compliance policy, devices might become non-compliant when they don’t synchronize regularly, for example when they are switched off for a long time. If this happens, users can perform this action to make the device compliant again. Applies to:
|
| Unenroll device | Unenroll a device from Sophos Mobile. Applies to:
|
| Delete unmanaged device | Delete a device from Sophos Mobile. Applies to:
|