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https://docs.sophos.com/central/Mobile/help_ixm/en-us/index.html?contextId=set-device-log-level

Set log level

By setting the log level, you configure the amount of logging information the Sophos Mobile client collects on a device.

If you don’t set the log level, the user can set it in the Sophos Mobile client.

To set the log level for one or more devices:

  1. On the menu sidebar, click Devices.
  2. Select the name of the device for which you want to set the log level.
  3. Select the devices for which you want to set the log level.
  4. Select Actions > Set log level.

  5. Select a log level, or select Device default to let your users set the log level on the device.

    • For Android devices, log levels are Error, Warn, and Info.
    • For all other devices, log levels are Error, Warn, Info, Debug, and Trace.

    In the lists above, the amount of information logged increases from left to right.

    When you select a combination of Android and non-Android devices and a log level Android devices don’t support (Debug or Trace), Sophos Mobile excludes the Android devices from the action.

Tip

You can see a device’s log level on the Internal properties tab of its Show device page, in the client.log.level.serverOverride property.