Use the Add device wizard

You can easily enroll new devices with the Add device wizard. It provides a workflow that combines the following tasks:

• Add a new device to Sophos Mobile.
• Optional: Assign a user to the device.
• Enroll the device.
• Optional: Transfer a task bundle to the device.

To enroll a device with the Add device wizard:

1. On the menu sidebar, click Devices, and then click Add > Add device wizard.

   Alternatively, you can start the wizard in the following ways:

   • On the Sophos Mobile Dashboard page, click the Add device widget.
   • In Sophos Central, go to Devices > Installers > Unified Endpoint Management and Sophos Intercept X for Mobile and click Use the enrollment wizard to manage and/or protect a device.

2. On the User page, either enter search criteria to look up a user the device will be assigned to, or select Skip user assignment to enroll a device that will not be assigned to a user yet.

   You can search for partial strings, but only from the start of a field. For example, the search string example matches Example User and example@company.com but not user@example.com.

3. On the User selection page, select the required user from the list of users matching your search criteria.

4. On the Device details page, configure the following settings:

   Option	Description
   Platform	The device platform.
   Name	A unique name under which the device will be managed by Sophos Mobile.
   Description	An optional description of the device.
   Phone number	An optional phone number. Enter the number in international format, for example +491701234567.
   Email address	The email address to which the enrollment instructions are sent. This is the email address of the user assigned to the device, as configured in Sophos Central user management.
   Owner	Select the device owner type: either Corporate or Personal.
   Device group	Select the device group the device will be assigned to. If you have not created a device group yet, you can select the device group Default, which is always available.

5. Optional: On the Enrollment type page, select a task bundle that will be transferred to the device after enrollment.

6. On the Enrollment page, follow the instructions to complete the enrollment process.
7. When enrollment has been completed successfully, click Finish.

When you have made all the selections, you can close the wizard without having to wait for the Finish button to appear. An enrollment task is created and processed in the background.

If you have selected a task bundle to be transferred to the device after enrollment, you can monitor the task status on the Task view page. See View unfinished, failed and latest finished tasks.