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Work email (Android Sophos container policy)

The Work email configuration lets you configure Sophos Secure Email.


Managing Sophos Secure Email with Sophos Mobile is only available for Sophos Central accounts created before October 1, 2022 and for accounts migrated from an on-premise installation of Sophos Mobile.


If Sophos Secure Email isn’t installed, users receive a message to install it. When they start the app for the first time, it’s configured automatically.

Main email account

Setting Description
Server name For Exchange Online, enter

For Exchange Server, enter your server URL.

Note that applies to the worldwide Microsoft 365 cloud. If you’re using a different Microsoft 365 cloud, such as Office 365 Germany, see the Microsoft document Office 365 URLs and IP address ranges.

When you use Exchange Server with the Sophos Mobile EAS proxy, enter its URL instead.

User The user's sign-in name.

For Exchange Online, this is usually the email address. Enter %_EMAILADDRESS_% to use the email address of the user assigned to the device.

For Exchange Server, enter %_USERNAME_% to use the name of the user assigned to the device.

Users must enter the account password on their devices.

Email address The email address of the account.

If you enter the variable %_EMAILADDRESS_%, the server replaces it with the actual email address.

Domain For Exchange Online, leave this field empty.

For Exchange Server, enter the domain of the user account.

Support contact email The email address that will be used as the "Contact Support" email address.

Managed accounts

In addition to the main email account, you can add up to two accounts, called Managed accounts, to Sophos Secure Email.

Note the following:

  • When you configure managed accounts, users can’t add accounts manually. They can use accounts that they added before you assigned the policy.
  • If there’s an existing account with the same email address, it’s converted into a managed account.

Email settings

Setting Description
Allow external content Users can load external mail content like images.
Maximum email size Email messages that are larger than the size you select (including attachments) are not retrieved from the Exchange server.
Notification details Select the amount of information that is displayed in email notifications.

This setting also affects event reminders. If you select No notifications, event reminders are turned off. If you select any other value, event reminders are turned on and include time, location and title information.

Default signature The default email signature.
EWS server The URL of your Exchange Web Services (EWS) server.

If you leave this field empty, Sophos Secure Email uses the URL you configured in Server name.


Setting Description
Synchronize Outlook tasks and notes Users can view their Outlook tasks and notes in Sophos Secure Email.

By default, users can also create, edit, and delete tasks and notes. To turn this off, select Tasks and notes are read-only.

Tasks and notes are read-only Users can’t create, edit, or delete Outlook tasks and notes in Sophos Secure Email.
Export contacts to device Users can export Exchange contacts to the device.

Sophos Secure Email keeps the information synchronized.

Sophos Secure Email automatically deletes local contact information in the following situations:

  • When you remove the Work email configuration from the policy (requires a restart of Sophos Secure Email).
  • When the Sophos container is removed from the device.
  • When the device is unenrolled from Sophos Mobile.
Export company names The company name is included in the export of company contacts to the local device contacts.

When you turn this setting off, only name and phone number are exported.

Data protection

Setting Description
Deny copy to clipboard Users cannot copy or cut texts from the Sophos Secure Email app.
Deny screenshots Users can’t take screenshots that show the Sophos Secure Email app.
Allow viewing/sharing Users are allowed to view or share email attachments.
View attachments Select whether attachments can be viewed in all apps or only in the Sophos container apps Sophos Secure Workspace and Sophos Secure Email.
Share attachments With all apps: Attachments can be shared with all apps that support the file format.

With container apps: Attachments are encrypted with a device key and can only be opened in Sophos Secure Workspace. The sharing action itself is not blocked.


Setting Description
Allow S/MIME encryption Users can send and receive emails that are encrypted with a S/MIME certificate.

S/MIME certificates must be stored in the root folder of Internal Storage.

This setting doesn’t affect S/MIME signing. Users can sign emails when their S/MIME certificate is available on the device.

OAuth 2.0

With these settings, you set up Sophos Secure Email so that users access their Exchange accounts via your organization’s Microsoft 365 sign-in procedure. See Set up modern authentication for Sophos Secure Email.

Setting Description
Turn on OAuth 2.0 Turn on Microsoft 365 authentication.
Authorization endpoint The OAuth authorization endpoint of your application in Microsoft Azure.

Enter the value displayed in the Azure portal under OAuth 2.0 authorization endpoint (v2).

Client ID The ID of your application in Microsoft Azure.

Enter the value displayed in the Azure portal under Application (client) ID.

Redirect URI The location that the Microsoft 365 API uses for authentication responses.

Enter the following text:


Token endpoint The OAuth token endpoint of your application in Microsoft Azure.

Enter the value displayed in the Azure portal under OAuth 2.0 token endpoint (v2).

Extra settings

Only configure these settings if instructed by Sophos Support.