Skip to content

Page permalink

Always use the following permalink when referencing this page. It will remain unchanged in future help versions.

https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=device-recovery

Recover deleted devices

You can recover devices that you’ve deleted from Sophos Central if they are synced using Active Directory synchronization.

When the devices reappear in Sophos Central as a result of Active Directory synchronization, they no longer report to, or communicate with, Sophos Central. To reconnect them, do as follows:

  1. Go to Logs & Reports > Recover Tamper Protection passwords.

    Screenshot of Logs & Reports page

    The report shows devices that have been deleted in the last 90 days.

  2. For each device, re-install the Sophos Central endpoint software.