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LED behavior

You can see the status of APX and AP6 series access points by looking at the LEDs on the access point.

Click the appropriate tab for details.

APX series LED behavior

The following tables show the LED behavior for the APX series access points.

APX 120, 320, 530, 740 LED status

LED State Description
Off Off Access point is turned off.
Green Blinking

Restart is taking place.

Configuration is being pushed from the cloud.

On

Normal operation.

Configuration has been pushed.

Amber On (APX 320 only) Hardware reset button has been pressed for 3-5 seconds. Restart is taking place.
Red On

Ethernet is unplugged.

Cloud is not reachable.

Hardware reset button has been pressed for 15-20 seconds. Reset is taking place.

APX 320X LED status

LED type Color State Description
Status Off Off Access point is turned off or is restarting.
Green On Normal operation.
Blinking Access point is starting up and connecting to the wireless controller, or configuration is being applied.
Amber On Access point has no connection to the wireless controller.
Blinking Access point is not claimed by the wireless controller.
Red On

Error, no wireless controller found. Access point will restart (if not yet claimed by a controller).

Check network connection if the error persists.

Blinking Configuration reset in progress.
Blinking fast

Firmware update in progress.

Do not disconnect from power.

Radio Green On Access point is operating in both 2.4GHz and 5GHz mode.
Amber On Access point is operating in dual 5GHz mode.
Red On Access point is operating in single radio mode. Either 2.4GHz or 5GHz.
Mesh Off Off No mesh activated.
Green On Mesh activated.

AP6 series LED behavior

The following tables show the LED behavior for the AP6 series access points.

AP6 420, 420E, 840, 840E LED status

LED State Description
Off Off Access point is turned off or is restarting.
Green On Normal operation.
Blinking Access point is starting up and connecting to the wireless controller.
Amber On Access point has no connection to the wireless controller.
Blinking Access point isn't claimed by the wireless controller.
Red On

Error, no wireless controller found. The access point will restart (if not yet claimed by a controller).

Check network connection if the error persists.

If reset button is pressed, the access point is preparing a configuration reset.

Blinking Configuration reset in progress.
Blinking fast

Firmware update in progress.

Don't disconnect from power.

AP6 420x LED behavior

Status LED Radio LED Mesh LED Description
Off Off Off Access point is turned off or is restarting.
Blinking Off Off Access point is starting up and connecting to the wireless controller, or is applying configuration.
Blinking Blinking Off Configuration reset in progress.
Blinking Blinking Blinking

Error, no wireless controller found. The access point will restart (if not yet claimed by a controller).

Check network connection if the error persists.

If reset button is pressed, the access point is preparing a configuration reset.

Blinking fast Off Off

Firmware update in progress.

Don't disconnect from power.

On Blinking Blinking Access point has no connection to the wireless controller.
On Blinking Blinking fast Access point isn't claimed by the wireless controller.
On Off Off or on Access point is operating in single band mode. Either 2.4GHz or 5GHz.
On On Off or on Access point is operating in both 2.4GHz and 5GHz mode.

Restriction

If you deploy APX 320X or AP6 420x in any of the countries listed in Regulatory restrictions, you can only use them as single radio devices to broadcast either 2.4 GHz OR 5 GHz (on Radio-0). The other radio (Radio-1) isn't available for configuration due to these regulatory restrictions. Additionally, in Israel, you can only use 2.4 GHz channels as all 5 GHz channels are prohibited for outdoor use. In both these situations, the radio LED status is red.