Add a mailbox manually

Sophos Email Security allows you to add single mailboxes manually via the user interface.

To add a mailbox manually, do as follows:

1. Go to Email Security > Mailboxes to view and manage your mailboxes.
2. On the Mailboxes screen, click Add.

3. Select Add Mailbox.

   There are three types of mailbox:

   • User Email: a mailbox for a person. Example: firstname.lastname@companyname.com.

     Tip

     For a User Email mailbox, you can click the mailbox name to view the user's details.

   • Distribution List: a mailbox for a group of people. Example: support@companyname.com.

     You can assign one owner to a distribution list. The owner can manage messages sent to the distribution list that are quarantined. See Distribution list owners.

   • Public Folder: a mailbox for collecting information such as surveys or feedback. Example: survey@companyname.com.

4. Select a mailbox type.

5. Enter a name for the mailbox.
6. Enter the SMTP address for the mailbox.
7. Click Save to create a single mailbox and exit, or Save and Add Another to create additional mailboxes.