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https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=unsupported-regions

Unsupported Sophos products

The data regions Australia, Brazil, Canada, India, and Japan don't support some of your licensed Sophos products, such as Sophos Mobile, ZTNA, Wireless, and Switch.

If you created a Sophos Central account in one of those data regions and already have a license for one of the unsupported products, contact your Sophos Sales Partner to cancel your license so they can generate a new license key for your new Sophos Central account.

You can also create a new Sophos Central account under the US or EU. These data regions support all Sophos products.